Booking and Cancellation Policy
When booking a class, adventure, or rental equipment from or through True Adventure Sports (TAS), a minimum of a 20% (Non-Refundable) of the total reservation will be required to be paid as a deposit at the time of booking in order to ensure the reservation date(s) or items. When booking any of our Cabins or lodging a minimum of one night stay will be required as a deposit (Non-Refundable). Should True Adventure Sports (TAS) directly, cancel a class, adventure, rental, cabin, or lodging reservation due to rain or any other reason(s), the amount paid in as a deposit will be refunded in full by check mailed only. Cancellations made by customer(s) for any reservation made with or to True Adventure Sports (TAS) at least 48 hours prior to the reservation date(s), the customer will not be required to pay any additional amount due to their cancellation, but will not be refunded their deposit.
Any Cancellations made by customer for adventure(s), class(s), or rental equipment reservations that are cancelled anytime within the 48 hour period will results in a loss of the total amount of the reservation value and is due in full upon cancellation. True Adventure Sports (TAS) reserves the right to charge the card on file provided by the customer for the remaining amount due and the customer agrees to allow such a charge. Acceptable notification of cancellation is; an e-mail sent before the deadline(s) to info@trueadventuresports.com or a call to one of our representatives during normal business hours prior to the deadline.
Any Cancellations made by customer for lodging reservations that are cancelled anytime within a 72 hour period will results in a loss of the total amount of the reservation value and is due in full upon cancellation. True Adventure Sports (TAS) reserves the right to charge the card on file provided by the customer for the remaining amount due and the customer agrees to allow such a charge. Acceptable notification of cancellation is; an e-mail sent before the deadline(s) to info@trueadventuresports.com or a call to one of our representatives during normal business hours prior to the deadline.
If you have any questions regarding the policies listed above please call us at 256.997.9577 or email info@trueadventuresports.com.
Any such refunds issued from True Adventure Sports (TAS) will be paid by check only and will be mailed and postmarked within 14 business days of the cancellation date.
When booking a class, adventure, or rental equipment from or through True Adventure Sports (TAS), a minimum of a 20% (Non-Refundable) of the total reservation will be required to be paid as a deposit at the time of booking in order to ensure the reservation date(s) or items. When booking any of our Cabins or lodging a minimum of one night stay will be required as a deposit (Non-Refundable). Should True Adventure Sports (TAS) directly, cancel a class, adventure, rental, cabin, or lodging reservation due to rain or any other reason(s), the amount paid in as a deposit will be refunded in full by check mailed only. Cancellations made by customer(s) for any reservation made with or to True Adventure Sports (TAS) at least 48 hours prior to the reservation date(s), the customer will not be required to pay any additional amount due to their cancellation, but will not be refunded their deposit.
Any Cancellations made by customer for adventure(s), class(s), or rental equipment reservations that are cancelled anytime within the 48 hour period will results in a loss of the total amount of the reservation value and is due in full upon cancellation. True Adventure Sports (TAS) reserves the right to charge the card on file provided by the customer for the remaining amount due and the customer agrees to allow such a charge. Acceptable notification of cancellation is; an e-mail sent before the deadline(s) to info@trueadventuresports.com or a call to one of our representatives during normal business hours prior to the deadline.
Any Cancellations made by customer for lodging reservations that are cancelled anytime within a 72 hour period will results in a loss of the total amount of the reservation value and is due in full upon cancellation. True Adventure Sports (TAS) reserves the right to charge the card on file provided by the customer for the remaining amount due and the customer agrees to allow such a charge. Acceptable notification of cancellation is; an e-mail sent before the deadline(s) to info@trueadventuresports.com or a call to one of our representatives during normal business hours prior to the deadline.
If you have any questions regarding the policies listed above please call us at 256.997.9577 or email info@trueadventuresports.com.
Any such refunds issued from True Adventure Sports (TAS) will be paid by check only and will be mailed and postmarked within 14 business days of the cancellation date.